Refund Policy
Our commitment to your satisfaction
At Official Keys Store, we want you to be completely satisfied with your purchase. If you're not happy, we'll make it right.
7-Day Money-Back Guarantee
All purchases come with a 7-day money-back guarantee. If your key doesn't work or you're unsatisfied for any reason, we'll provide a full refund.
Eligibility for Refunds
You are eligible for a refund if:
- The license key is defective or doesn't activate
- The wrong product was delivered
- The key was already used or invalid
Refund Process
- Contact us on WhatsApp within 7 days of purchase
- Provide your order details and the issue description
- Our team will verify the issue within 24 hours
- Refund will be processed to your original payment method within 48 hours
Non-Refundable Situations
Refunds may not be issued if:
- The key was successfully activated but you changed your mind
- The refund request is made after 7 days
- The key was misused or shared against our terms
Replacement Option
In most cases, we can quickly replace a defective key rather than processing a refund. This is often the fastest solution.
Contact for Refunds
To request a refund, message us on WhatsApp at +91 7038146526 with your order details.